Wake Up and Start Dreaming

Who doesn't like to hear the story of an individual succeeding in the face of seemingly insurmountable odds? Some like to call it The American Dream, but truly such accomplishments are examples of The Universal Dream, because the spirit that enables unlikely dreams to come true knows no geographical boundaries.

Next to author interviews, my favorite articles to clip and save (although today it's more like print and save--or bookmark and save) are author success stories. I have real-time and virtual folders stuffed full of great things that have happened to writers and literature lovers.

Sometimes I flip through the articles and wonder, "Why them?" or "How are they different?" as I try to find the common denominator for success. I know from years of writing advertising and marketing copy that the key to success is tied to making yourself or your work stand out in the crowd.

One way to stand out is to start believing in your dream. Most people give up before they even begin. Don't buy into the naysayer "wisdom" and "facts" that run rampant in publishing. Learn the difference between facts and truth.

Facts: Less people are reading books. Less people are buying books. Newspapers are eliminating book review sections. Small, independent booksellers are being swallowed up by the chains.

Truth: This is the best time to open an independent book store. As reported in The New York Times, Jessica Stockton Bagnulo graduated with an English degree from New York University in 2001 and went to work for a publishing company. Not feeling the joy she hoped the publishing position would bring, she went back to work part-time at an indie bookstore in the West Village where she had worked during college. Realizing that she was happier there than in her full-time position, Jessica decided to open her own bookstore.

But, in addition to all the facts stated above, Jessica also had no funds or connections that could help her raise the money she would need. So she took a class from the Brooklyn Economic Development Corporation. While researching how to write business plans at the Brooklyn Public Library, Jessica saw a Citibank-sponsored contest for business plans. She entered and took first prize--$15,000.

Unbeknownst to Jessica, a business group in another part of Brooklyn surveyed their residents and discovered what people wanted most in their neighborhood was a bookstore. When the group read of Jessica's contest win in The Daily News, they contacted her and the meeting led to a fundraising party in the Brooklyn Academy of Music. Food and drink were donated by local merchants and the party was staffed by volunteers from the neighborhood as well as celebrities who read about the event and wanted to offer support. During the celebration, Jessica announced that she had a new business partner, a sales rep for Random House, who was making a sizable personal donation to the cause.

Perhaps Jessica was referring to "the facts" when she said, "Maybe I'm an optimist, but I see the other side of it. Which is that only a bookstore can inspire this kind of passion."

Why does everyone love a bookstore? Because it's filled with good stories! Love stories, adventure stories, how-to stories, fantasy stories, life stories and success stories. Support your local bookstore. Attend a book signing and buy the book. Then go home and write. Read in your genre and take time to learn about publishing. And if you believe (remember Tinker Bell), before long I'll be cutting out the article about you and putting it my success folder.

The value of good copy writing

Lessons learned:
1. Hire a professional copy writer to pen your cover copy.
2. A powerful message can be delivered in a very short format.
3. Be grateful for all that you have.

Creativity and the Successful Author

Back in the days when I toiled in advertising, those people who were locked in their offices, hunched over desks either writing copy or designing the layouts for the ads were called "creatives." The "beautiful people" were the account execs who got to wine and dine the clients as part of their job to sign and keep the accounts.

And that is how "creative" can be perceived: The starving artist, reclusive writer and temperamental actor.

I don't like clichés or stereotypes, so today's myth-busting message is that authors can be both creative and entertaining. Here are three examples of writers who extended their imaginations past the page to the public's eye.

The first two were clever enough to tie their work to the event foremost in most Americans' minds right now--the presidential election.

Mark LaFlamme, author of the novel, Dirt: An American Campaign, put his protagonist, Frank Cotton, in the race with a website and blog for the fictitious character. Those who want to help promote Frank Cotton and the book can download a banner to post on their own websites or blogs and get the good deed reciprocated with their links listed on the "candidate's" site as a Friend of Frank Cotton.

My client, Feng Shui expert Pat Heydlauff, wrote and posted a press release/article analyzing the colors worn by First Lady Laura Bush, Senator Hillary Clinton, Cindy McCain and vice presidential candidate Sarah Palin during their presentations at the Democratic and Republican National Conventions. This was not a fashion article, but a commentary on how color helped deliver the speakers' messages with respect to both the outfit and the contrast against the background. The article was picked up by newspapers around the country, with Pat's short bio, website link and mention of her upcoming book, Feng Shui: So Easy a Child Can Do It.

Author Deb Sharp overcame her resistance to what she calls "shameless promotion" by poking fun of herself both in her personal blog and in Ask Mama, the blog she created for her title character in Mama Does Time and Mama Rides Shotgun. Deb has even created some radio essays for Tampa's National Public Radio station WUSF-FM that detail the "horrors" she has faced getting ready to be a published author.

I could write a book (and maybe I will) about clever ways to promote yourself. But, you're a writer, too, so you don't need me to tell you how to be creative. Just get in the shower, take a walk, drive your car or whatever gets your muse working and think of ways to get your work in front of readers. And then send me your story so I can tell everyone here.

Can you handle the truth?

Remember Jack Nicholson's famous line in the movie A Few Good Men, where he explodes on the stand while being interrogated by Tom Cruise. "You can't handle the truth!" he delivered with the voice and power only Nicholson can muster, to the cross examination directive that he tell the truth.

Although most viewers would be on the side of Cruise's character, rather than the manipulative character played by Nicholson, I have to say that sometimes that's how I want to respond to people who ask me questions and then don't like the answers they receive.

I truly enjoy receiving writers' questions by email. I usually reply directly to the individual if my schedule permits. However, aside from time constraints, one reason I'm considering ceasing my personal replies and only responding in my blog or newsletter is because people sometimes get angry when they receive information they don't like and then get indignant and even arrogant about my reply. Worse are the ones who ask my advice and then go ahead and do it their way, only to experience what could have been avoided if they had followed the advice they sought.

The reason that I continue to answer questions is for the people who are serious about learning how to achieve their publishing goals and are willing to do whatever is necessary.

When Nancy Kaiser first contacted me last January, she said she wanted to self-publish her book, Letting Go: An Ordinary Woman's Extraordinary Journey of Healing & Transformation, but wanted the assistance of someone who could guide her through the process, something most POD services don't offer. When she sent me her manuscript to review, it was 180,000 words. I told her that was about twice as long as it should be for a first-time author writing a memoir. She replied it had just been cut down by half from its original size. I offered to send her a sample edit that would indicate how she could cut even more.

Nancy wasn't pleased with my suggestion, but she went back to her editor and together they managed to reduce the manuscript to a more manageable and cost-effective size. Through the entire publishing process, Nancy listened to the advice of the professional designer and editors she hired to help her. She held firm to the vision she had for the cover and the integrity of the contents, but she was willing to revise and improvise whenever necessary. She never argued or refused to comply, and often a compromise was possible.

The result? A book that tells a remarkable story cased in an absolutely beautiful cover that is receiving rave reviews from readers all over the world.

Whether you ask questions by email or in person at a writers' conference or author presentation, accept that the answer is given from the person's experience. We're not making the rules or inventing the process, so don't shoot the messenger. There's lots of things about this business that are frustrating, but I've found that many of the silliest-seeming procedures are there for a good reason, whether I like it or not. Publishing is not for the feint of heart or those easily discouraged. I'm reminded of one of my mother's favorite expressions: "If you can't stand the heat, get out of the kitchen." And for goodness sake, "Don't get saucy with me, Bearnaise." (Harvey Korman, History of the World, Part I)

Can you help a reporter out?

I recently discovered a website that offers a terrific service for free. Whether you are a freelance writer or book author, I believe you'll be interested in checking out HelpaReporter.com, or HARO. The site belongs to Peter Shankman, who heads his own PR agency. The service serves two purposes: journalists (e.g., freelance writers) can submit requests for sources, or individuals (e.g., authors) can subscribe to read the queries and send their info in response.

So whether you're writing an article or want to be cited as an expert in someone's article, this service is an amazing tool to get what you want. Once you've signed up as subscriber, you'll receive three emails a day with anywhere from 15-40+ queries from journalists (which include print, Internet and broadcast media) looking for people to interview for a variety of assignments, and if you're a match you can submit. If you're a journalist looking for a source, you can post a query. He already has over 25,000 subscribers, so getting your request in front of thousands of eyes can beat spending hours on the Internet and phone trying to find someone who meets your needs.

I subscribed to this service about a month ago and found myself emailing clients and friends who I thought were right for various stories. It got too overwhelming to read for myself and others and get any work done, so I directed interested parties to subscribe themselves and sent a tip sheet on how to respond to queries. My original intention was to share the sheet with my clients only, but then I had a "I could've had a V-8" moment and realized everyone could benefit from the tips. So read on if you want to know the right way to respond to a journalist's query or make a blind pitch. (If you need an incentive, my client, Paula Holland De Long, was recently interviewed by Aventura Magazine as a result of replying to a query using these tips.)

How to Respond to a Journalist's Query or Request for Expert Sources
It's very exciting and a good opportunity to reply to a journalist's query or request for expert sources. However, there are conventional rules of procedure to follow, or you risk being labeled a pest rather than a valuable resource! Here's how to submit your expertise, book or product to a media request. (These rules apply to "blind" pitching, too.)

Only respond or pitch if you are an appropriate match for the topic. Don't try to stretch the truth, present yourself to be something you're not or promise what you can't deliver.

Give the request serious thought before dashing out your information. Read the request carefully. What is the angle of the story? Who is the audience? Then present your material in a manner that is consistent with the needs of the story and the audience.

Open with an introduction about why you are writing (I'm writing in response to... or to suggest...). Indicate why you are an expert, but keep to a sentence. "As a licensed physical therapist with Such and Such Medical Group, ...."

Present your information and specify how it is relevant to the subject of the article or show. Make your presentation to the journalist very clear; don't assume that he or she will connect the dots between what you are sending and what they need. If this is a blind pitch, then it's even more important to establish how your information can benefit or be of interest to the audience.

Put your short bio at the end, with your contact information. If you have a book, include "[your name], author of..." Always end with "I'd be happy to provide additional information for this or any other article (show, etc.) that you are preparing about (the subject). Please let me know how else I can help you."

Keep it short. This is not the time to submit your media kit, photo or any self-serving attachments. The purpose of your response is to feed enough information to the journalist to prompt a call or email for more information. If you are contacted, remember that the goal is to serve the press, not to get free publicity. If you help the journalist, your name or product may be cited in the newspaper, magazine or media broadcast. Although that's the ultimate payoff for you, your purpose in replying to requests or sending pitches is to help the journalist do his or her job, which is serving the needs of the audience.

Be mindful of deadlines.

Be realistic. You may think you're the perfect source or match for the journalist's needs, but you won't get a call every time you submit. However, if you establish a pattern of consistent quality and reliability (they can call you for a quote when their deadline is in 15 minutes), then you'll develop a valuable relationship that will pay off for you many times over.

Should you pay others to publish your work?

I had a new writer contact me about an article she had written for a photo-editorial fashion spread. Here's what she wanted to know:

"A photographer friend and I recently did a fashion shoot as a part of a fashion and environment awareness idea that we came up with. The images are beautiful and the story is relevant to the 'going green' movement showing how. Because it is not your typical fashion magazine spread that's trying to sell a specific product, but is more of an informative approach, I am trying to figure out which publication it is best suited for. Possibly a magazine that's in need of content? Should I expect to pay to have this first item published? and if so, how much should I expect to pay?"

Here's my response:

Sounds like a great concept and very timely, too. You should not pay to have your work used; you should be paid. I'm guessing that the photographer has either given you the rights to the images or you will be submitting the work as a photo editorial. You both should be paid for your contributions. What you can get depends on the quality of the work and the publication's budget. Small, regional magazines don't have big budgets, but typically would be interested because they lack the staff to do it on their own. Many fashion spreads are shot and written by freelance contributors. What about the fashions featured? The designer or the store that supplied the clothes should be credited.

Paying to have your work published in a magazine or other print publication is advertising. Do not confuse it with self-publishing a book, where the author assumes the production costs but receives all the profits from book sales.

How much is your time worth?

If you are a consultant, coach or freelance writer, your fee is probably based on your time. Most likely you have an hourly rate or you base a project fee on the amount of time you estimate it will take you to do the work. I've been working as a freelance writer, editor and consultant since the late 80s, and I can say I've yet to find a great formula. So this blog post will not be about how to set your fees. Something came up this week that opened my eyes to the value of my time.

I had an unhappy client. That was distressing to me, but it got even worse. The client complained to someone else who is well known in the community and whose opinion is highly valued. I cannot deny that my client had a valid complaint. However, to my knowledge all that was mentioned was the mistake without acknowledgment of the months of good service.

While I lived in Florida, I went to the same hairdresser for over 20 years. We often talked about business and he had a great attitude about customer service. "You're only as good as your last haircut," he told me many times. I'm just now realizing how well that applies to any service.

In my mind, I had served my client well, giving far more hours worth of service than I billed. Yet from her perspective, the one bad "haircut" was what she remembered. It was a good wake-up call for me. Now I understand that it's not about what my time is worth or how I set my fees; it's about how my time is spent delivering what I promise--because good customer service is all any of us have to offer. It's really never about the money.

Are you ready to submit your manuscript?

You've done it! You've finally gotten that story or nonfiction book idea down on paper (or computer file). Now what? How do you know when your manuscript is ready to submit?

Many first-time authors write to me, asking me to review their work. Here's a portion of a letter that is representative of what I receive. (I've eliminated the portions that contain the confidential descriptions of plot, etc.)

"I have completed my first manuscript. Briefly it is a fictional story of approximately 43,500 words, single space, which describes the lives of various characters who become intertwined with each other.

[The author described the characters, summarized the plot and suggested potenial genres where the story might fit.]

I would like to send you a complete copy of the manuscript for your honest opinion and critique. Can I mail it to you as my file on the computer was lost due to computer crashing."

I applaud writers who seek a professional opinion before taking the next step. This writer was on the right track by including the word count, genre, character and plot description. However, I did notice some things that would cause an agent or editor to reject the manuscript.

Here are some tips that can serve as checklist for manuscript readiness before you submit:

The copy should be double spaced. Additionally, use one-inch margins all around, and paragraphs should be indented with no extra space between paragraphs. Bonus tip: Use only one space after a period.

Adult novels are generally 75,000-100,000 words. However, some small publishers will accept short novels, called novellas. Nonfiction should be in the 65,000-85,000 word range.

To identify your genre, ask yourself--where would this book fit in the bookstore (what shelf/section)? What other books (that sell well) are like it? To identify your potential market, ask: Who will read my book?
As far as plot and character development, ask yourself:
Does the plot follow an arc pattern? Are your characters (especially the main character) different at the end than the beginning? Does every scene move the story forward? Does each chapter end with a page-turner? Is the dialogue natural?

Do not lose your work! Always backup on CD or an external drive. You will need both digital and hard copies of your manuscript.

In my seminars, I always offer this advice: Writing is a passion. Publishing is a business. Educate yourself about the publishing process the same as you would when entering any new business.

Where can you get the information you need? You can attend writers' conferences, seminars and workshops. Subscribe to writers' magazines. Read books on the topic. I recommend my book for both fiction and nonfiction writers, and so do a number of my readers. Here's a review from someone who took my teleseminar last April, which used 4Ps to Publishing Success as the text for the course:

"As an aspiring author I have looked at various books on publishing, many of which left me feeling overwhelmed. 4Ps to Publishing Success is a great find because it inspires you to take action. The information is clearly presented and the exercises get you moving in the direction of completing your book. Thanks for helping me move forward towards accomplishing my goal!"
--Laura Baylor, Physical Education Teacher

The addendum to that endorsement is that Laura has just let me know to expect her completed manuscript at the end of this week. From manuscript notes to completed manuscript in four months! Much can be accomplished when you have a guideline to help you complete the task.

What does your email say about you?

I'm hardly the Emily Post of the Internet, but I can give you some pointers on how to communicate with people you don't know via email. Why am I qualified? I receive hundreds of emails from people I don't know. Some are trying to sell me something; others have a question or want information from me.

I love hearing from my readers, but I do delete some emails without responding based simply on the presentation. My logic is that I'm in the communication business and I want to work with people who take all forms of communication seriously. I can overlook an occasional misspelling and word left out--we all make mistakes. But I truly do not have time to decipher emails that are riddled with errors and can barely be understood because of poor organization and format.

If you are sending an email to someone you don't know, you certainly want to make them feel you are someone worthy of their time and attention. Here's what I (and most people) love to see:

My name spelled correctly
Minimal typos and no "shorthand" spellings (u for you, LOL, etc.)
Use of paragraphs rather than one large block of type with sentences all running together
An introductory connection such as, "I was recommended by,..., "I read your article in..." or "I'm writing to you because..."
No slow-loading graphics or blinking icons
No large attachments
The writer signs his or her full name
The writer provides contact information in an email signature

An email signature can be set up in any email program. Check your program's Preferences menu. Information to put in your signature can include your full name, title, company name, website and/or blog address and phone number. If you have a book or program, include the title. Providing these items identifies you and advertises for you at the same time, so it is in your best interest to use this feature. You can elect to have your signature in all your outgoing mail, so you don't have to type it out each time.

Most of these tips are simple to apply, yet many writers send out a query or email in haste as if they were dashing off a note to a friend. Good business practice still dictates a degree of etiquette and protocol, even in the fast-paced, instant-gratification, seemingly identity-less atmosphere of the Internet. You may not be doing business face to face anymore, but that's all the more reason to set yourself apart from the crowd and make a good first impression with your email correspondence.

Writing to Your Target Audience

Before you write even one word of your novel or nonfiction book, your first step should be to identify your target audience. Ask yourself, "Who will read my book?" (BTW, the answer is NOT "Anyone who can fog a mirror.")

Marketing experts, literary agents and book editors all agree that the more specific you can be about your audience, the more likely that your work will be saleable. Guidelines for defining your readership include the answers to these basic questions:

What is their gender?
What is their age range?
What is their economic bracket?
What is their level of education?
Where do they live?
What do they want and need?
What do magazines/newspapers do they read?
What are their favorite TV shows and/or radio programs?
What Internet sites do they visit?
What social networking sites do they use?

Armed with this knowledge, you can target your writing by "talking" directly to your audience. For example, you would use different tone and words when writing to a senior audience than to teens; women rather than men; techno-savvy vs. computer newbies, etc. Highly targeted writing with idioms and phrases the audience wll recognize is far more effective than bland, "this has to appeal to everyone" writing.

In addition, knowing the habits and haunts of your readers enables you to find them and market your work! A previous post highlighted how one author googled three words that described his target audience, found and joined the discussion groups where his would-be readers chatted, and drove enough traffic to his website to secure a publishing contract for his novel. Other steps you might take include writing articles for the publications your audience reads, commenting on popular blogs about your topic or subject, speaking at professional associations or memberships groups where your readers are found, and so on.

A last, but not final, reason to know your readers is so you can position yourself and your work to provide new/different information, solution to a problem or entertaining material for their enjoyment. Writing that caters to the readers' interests and needs is an almost sure winner in any market.