What does your email say about you?

I'm hardly the Emily Post of the Internet, but I can give you some pointers on how to communicate with people you don't know via email. Why am I qualified? I receive hundreds of emails from people I don't know. Some are trying to sell me something; others have a question or want information from me.

I love hearing from my readers, but I do delete some emails without responding based simply on the presentation. My logic is that I'm in the communication business and I want to work with people who take all forms of communication seriously. I can overlook an occasional misspelling and word left out--we all make mistakes. But I truly do not have time to decipher emails that are riddled with errors and can barely be understood because of poor organization and format.

If you are sending an email to someone you don't know, you certainly want to make them feel you are someone worthy of their time and attention. Here's what I (and most people) love to see:

My name spelled correctly
Minimal typos and no "shorthand" spellings (u for you, LOL, etc.)
Use of paragraphs rather than one large block of type with sentences all running together
An introductory connection such as, "I was recommended by,..., "I read your article in..." or "I'm writing to you because..."
No slow-loading graphics or blinking icons
No large attachments
The writer signs his or her full name
The writer provides contact information in an email signature

An email signature can be set up in any email program. Check your program's Preferences menu. Information to put in your signature can include your full name, title, company name, website and/or blog address and phone number. If you have a book or program, include the title. Providing these items identifies you and advertises for you at the same time, so it is in your best interest to use this feature. You can elect to have your signature in all your outgoing mail, so you don't have to type it out each time.

Most of these tips are simple to apply, yet many writers send out a query or email in haste as if they were dashing off a note to a friend. Good business practice still dictates a degree of etiquette and protocol, even in the fast-paced, instant-gratification, seemingly identity-less atmosphere of the Internet. You may not be doing business face to face anymore, but that's all the more reason to set yourself apart from the crowd and make a good first impression with your email correspondence.

Writing to Your Target Audience

Before you write even one word of your novel or nonfiction book, your first step should be to identify your target audience. Ask yourself, "Who will read my book?" (BTW, the answer is NOT "Anyone who can fog a mirror.")

Marketing experts, literary agents and book editors all agree that the more specific you can be about your audience, the more likely that your work will be saleable. Guidelines for defining your readership include the answers to these basic questions:

What is their gender?
What is their age range?
What is their economic bracket?
What is their level of education?
Where do they live?
What do they want and need?
What do magazines/newspapers do they read?
What are their favorite TV shows and/or radio programs?
What Internet sites do they visit?
What social networking sites do they use?

Armed with this knowledge, you can target your writing by "talking" directly to your audience. For example, you would use different tone and words when writing to a senior audience than to teens; women rather than men; techno-savvy vs. computer newbies, etc. Highly targeted writing with idioms and phrases the audience wll recognize is far more effective than bland, "this has to appeal to everyone" writing.

In addition, knowing the habits and haunts of your readers enables you to find them and market your work! A previous post highlighted how one author googled three words that described his target audience, found and joined the discussion groups where his would-be readers chatted, and drove enough traffic to his website to secure a publishing contract for his novel. Other steps you might take include writing articles for the publications your audience reads, commenting on popular blogs about your topic or subject, speaking at professional associations or memberships groups where your readers are found, and so on.

A last, but not final, reason to know your readers is so you can position yourself and your work to provide new/different information, solution to a problem or entertaining material for their enjoyment. Writing that caters to the readers' interests and needs is an almost sure winner in any market.

Start Spreading Your News with an Ezine

The publishing world is being turned upside down by innovative and empowered authors whose messages are just too timely and important to wait for those old traditional avenues to give them the nod of approval. Are you ready to join the ranks of the "I'm in charge" authors? If so, then you can learn something from authors who are taking their futures into their own hands.

Here are just two success stories.Faced with burgeoning businesses and a desire to position themselves as experts, these two women took charge of connecting with their audiences.

Feng Shui expert and artist Pat Heydlauff has been writing a weekly article for a Palm Beach newspaper for years and sending it out to her email list via her personal email program as well. When we began working together, I suggested she use an Internet-based email delivery program to manage her list as well as put the information in a more attractive and easier-to-read format. Pat was driving traffic to her site in a number of ways: speaking engagements, her column, articles in national publications and art classes, but wasn't getting many new subscribers as a result. I also suggested she include a highly visible sign-up box on her home page and include a bonus report as incentive for subscribing. Her subscriptions skyrocketed. Just a week ago, Pat mailed out the premiere issue of Chaos Busters(TM), her biweekly ezine, in an attractive new html format with expanded content. In addition to an article, she now answers readers' questions and also has an opportunity to showcase her artwork and upcoming new book, Feng Shui, So Easy Even a Child Can Do It (The Lotus Circle). You can learn a lot about Feng Shui and see how to package yourself effectively by visiting her website, Energy By Design.

Life coach and cancer survivor Paula Holland De Long took a folder full of notes about article and book ideas and decided to put them to work for her. When we started working together, Paula was long on great ideas and short on organization. After separating, categorizing and prioritizing her list of ideas for writing projects, giving seminars and leading support groups, Paula went to work on her list. In just eight short months, Paula has generated some amazing results. She has started a very successful program to help cancer survivors adjust when treatment ends, given at two major medical venues in South Florida as well as a teleconference action group for women. She recently had an article published in a national magazine and her monthly ezine newsletter, Thrive! debuted two months ago. Paula also uses a prominent subscription box on her home page with a bonus incentive for joining her mailing list. You can find great information for cancer patients and their families and observe how to present professional services and products at her website, Coach for Living Online.

Neither Pat nor Paula are graphic designers or technology experts, and they prefer to apply their time and skills to the best use in their professional work. They both use Constant Contact to manage their lists and deliver their newsletters. I use Aweber to deliver this newsletter. Aweber offers additional features that I wanted such as autoresponders and a "hover" subscription box. There are many other services available as well. The ones mentioned here are the ones I have used, so I feel comfortable recommending them.

One more tip about starting an ezine. If you have not published a regular newsletter before, start with a monthly issue. You may love it and want to increase frequency later on. However, a weekly issue is a big commitment. It's always better to increase your frequency than to decrease from weekly to monthly distribution.

Most services offer a free trial period, so get started today!

What are your key words?

Sometime back when you were in middle school or high school, some English teacher probably taught you about the concept of the main idea and how to use it to develop a paragraph and ultimately, an essay or composition. Like everything else in today's fast-paced techno-society, the main idea has been abbreviated to single words or short phrases now known as "key words."

Your attention to this detail may have begun when some techie told you that no one would find your website without good key words. SEO (search engine optimization) experts seemed to have developed a whole industry around the use of key words. While I've yet to master the concepts of SEO, I have found one great use for key words, thanks to Google.

Just like being able to identify the main idea or key phrases to bring your audience to your website, you can use these same words to bring your audience to your email box with Google Key Word Alerts. By setting up a free account and identifying a series of words or phrases, you can register to receive hourly, daily or weekly notification about articles or blog posts on the Internet that contain your key words. The "alerts" are delivered directly to your email box, for you to read at your leisure.

For example, my key words for the Alerts are book publishing, self-publishing, book marketing, my name, my book title, my publishing company's authors' names and book titles and my husband's name and company. I receive my alerts daily (hourly was too intense and distracting and weekly was too overwhelming). I know when someone mentions our names or books/products in a blog, article or press release posted on the Internet. I'm also informed when someone writes about any of the topics I've identified.

Why would I want this information? In the case of the industry-related key words, it helps keep me current on trends and important events and relieves me of the task of having to scour dozens of publications for the information. If I'm following a story in the news, I receive timely updates.

By receiving alerts for name, book title and company as well as key words, I know when someone is talking or writing about people and/or subjects relevant to me. It gives me an opportunity to review the information, and in the case of blogs, comment if it is appropriate.

For example, I recently received an alert for Adair Cates' Live with Intention, a book published by my company, Visual Impressions Publishing. The alert linked to a discussion board called Live with Intention, and all the members were people seeking the kind of information that Cates covers in her book. I forwarded her the information so that she could join the discussion group and talk with her potential audience. (See previous post that mentioned how Jeff Rivera built his readership through discussion groups, and eventually landed a publishing contract?)

Blogs are heavily monitored by the search engines, and posts and comments to posts show up almost immediately. I have found my name turn up in a search for a key word simply because I made a comment on someone else's blog post--so you don't even have to have your own blog or website for this to work for you. Of course, it is better to have somewhere to link your name so you can take advantage of the traffic, but having just your name in print in the subject area helps to build your platform.

If you haven't identified your key words yet, do it now. Then sign up for Google Key Word Alerts and try it out. The beauty of it is that besides being free, you can add and delete words and phrases at any time and the changes are effective immediately. You may have to experiment until you find the right combination of words, but it's fun and illuminating. And so cool.

Can You Google Yourself to Publishing Success?

If you're interested in making substantial and immediate headway into gaining exposure and what agents and publishers term a "platform," then the Internet should be your weapon of choice.

Here are just two stories making headlines this week that illustrate the power of the Internet.

A recent commentary on Forbes.com by Sramana Mitra reported that Elle Newmark, 56, a former advertising professional who had gone through four different agents on four separate book projects, decided that she "didn't have time for this anymore" and self-published her new book, a historical novel. Once the book came out, she "looked to the Internet to build a readership." Newmark decided to throw a virtual book launch party and sent out 500,000 email invites to agents, editors and reviewers. (The article did not say how she did this without spamming, but that must be another story.) The result? Her book became an Amazon bestseller the day of the virtual book launch, and she secured a William Morris agent and a contract with Simon & Schuster within two weeks.

If you're thinking that Newmark was an advertising exec who probably had a lot of insider friends and experience with Internet marketing, consider the story of Jeff Rivera, as told to Jim Kukral.com via a podcast on Kukral's blog.

Rivera, with no writing or marketing experience, self-published his book and set his mind to building a readership via the Internet. He googled three words that described his target audience and discovered bulletin boards where his potential readers would talk to each other. He joined the discussion groups and with only an email signature, jpeg of his book cover and a link to his website, he was able to drive so much traffic to his site, he convinced an agent and publisher that he had a strong enough following (platform) to ensure a successful book.

A few years ago, I attended a Mystery Writers local chapter meeting and met MJ Rose, the first author to use the Internet to successfully market her self-published book and garner an agent and publisher. She used the same strategy, but she did it by chance. Shortly after she published her book, she adopted a puppy and was having difficulty housebreaking him. She joined an online group for new dog owners and used her name and book title in her email signature. One day, someone asked about it and the rest is history. Rose is considered the poster girl of Internet marketing. Check out her blog, too.

In her commentary for Forbes, Mitra observed, "The trend also tells me that in today's world, aspiring authors stand a higher chance of success if they take more of their destiny in their own hands... Indeed, rules of engagement with agents and publishers are changing because of the power of print-on-demand and online marketing, and in that changing landscape, authors need to reinvent themselves as Internet entrepreneurs."

But you read it here first.

Follow the Trends to Publishing Success

Consider the following headlines from recent trade and consumer publications and see if you can spot the trend:

F+W Publications is Now F+W Media
Young Authors Turn Online Collaboration into Book Deal
Unbound: Publishers worry as new technologies transform their industry
Bowker Reports U.S. Book Production Flat in 2007: Traditional publishing steady, but "on demand" publishing soars as new technologies reduce barriers to entry
Authors Find Their Voice, and Audience, in Podcasts
Book Not Ready for Print? Whip Up an Audiobook for Now
Use Podcasts to Promote Your Books
Why Blog? Reason No. 92: Book Deal
Thumbs Race as Japan's Best Sellers Go Cellular
Penguin Sees Major e-Book Sales Spike

I'm sure by now you get the gist. Technology advances have played havoc on the staid publishing industry and now even the most conservative of the big houses are shifting their focus to include ebooks, interactive media and audio-visual formats. Well, it's about time, considering innovative authors and communicators have been doing it for years.

The good news for aspiring authors is that today you don't need someone's approval to present your message to your intended audience. I believe there will always be the place for the big publishing houses and literary agents, but it's not the only game in town anymore. Please understand that this is not an invitation to put out poor quality work; doing so will result in failure in any market. What this means is that now your voice has a choice.

Don't let age or lack of knowledge stop you. I wasn't born cable-ready (like my children), either. It's no harder to find out how to blog, build a website, start an ezine or create a podcast than it is to learn how to write a query letter, find and agent or prepare a book proposal. If you are open and receptive to the fabulous world that technology is making available to us, you can see your writing career soar.

If you're still intent on securing a traditional publishing contract, remember that today's big houses consider the value of a prospective author's platform as a huge portion of the acceptance criteria. There's no better and quicker way to build your platform than a blog, YouTube and social media. If you don't know what I'm talking about, hire an intern or assistant from your local college, ask your kids or grandkids--but learn how to do it. Do it now.

You can start by subscribing to some of the print and online resources I used to get the headlines quoted in this article. Most of these publications offer free online versions or ezines. They are: The New York Times, Publishers Weekly [PW Daily], Booktrade.info, PublishersMarketplace.com, Communications Solutions, Globe and Mail, Economist.com, Bowker and Writer's Digest.

Many of the articles I read come to my attention through the use of Google key word alerts. In an upcoming post, I'll cover how I use this free service to track the industry trends and my own progress.

5 Traits of Successful Authors

Do you have a publishing dream? Have you written it down? Articulated and visualized what publishing success means to you? Good! (I'm envisioning you all nodding your heads, "yes.")

So, how's it going? Are you closer than you were a year ago, or do you feel you're spinning your wheels? (My guess is that my reading audience just split into two groups: one group is smiling, the other group is frowning.)

My "guess" is not a random supposition. After 30+ years of working with writers as an editor, consultant and publisher, I've seen many writers succeed while others fail. The difference between the groups is rarely due to talent alone. Successful authors share five traits that separate them from the wannabes. And, here they are:

The 5 Traits of All Successful Authors
1. Successful authors have a personal mission. Their writing stems from a deep need to share their personal passion with the world.

2. Successful authors are persistent. They do not let setbacks or rejection stop them. They develop an attitude of persistence rather than resistance.

3. Successful authors make educating themselves about their craft and the publishing industry part of their plan for success. They subscribe to trade magazines and ezines, attend writers' conferences and workshops, and take writing classes or join writers' critique groups.

4. Successful authors invest in coaching and other programs to get professional feedback on their work. They understand that critique is not criticism and are open to the feedback they receive.

5. Successful authors have an upbeat attitude. They don't have a laundry list of excuses (circumstances) to explain why they are not successful. They understand they have to figure out a way around the obstacles and turn them into opportunities.

No one is born with these traits, but anyone can develop the characteristics of a successful author. It's up to you to decide if you want to do the work. Choosing to put your efforts into other endeavors and enjoy your writing just for the pleasure of it is a perfectly acceptable decision. But, if you are driven to see your name in print or on a book cover, then start developing these traits and you will see your dreams come true.

Busting through Self-Publishing Myths-Part 2

Here are 6.5 Self-Publishing Myths that Need Busting:
(Read Myths 1-3 here. )

4. Self-published books look unprofessional and have many errors. This can easily be avoided by becoming knowledgeable about the publishing process, working with a professional editor and book designer on your own, or by working with a reputable POD provider who supplies these services. Many of today's self-published books are indistinguishable from those published by the big publishing houses.
5. A self-published book will help you get a traditional publisher. Although many self-publishers have experienced this success, don't self-publish for this reason alone. Many publishers won't publish previously published material. And many agents advise writers not to even mention self-published works in their query letters unless thousands of copies have sold.
6. Self-published books don't sell. Self-published books that are marketed properly sell as well as traditional books that are marketed properly. Do you know that most first-time authors published by a traditional company don't make back their advances? Or that most titles by new authors don't sell 5,000 copies, despite their New York publishing house labels? Having a traditional publisher is no guarantee of sales. And, if your book doesn't sell enough copies to cover your advance, what do you think your chances of garnering another publishing contract will be?
6.5. You can't make money self-publishing. In general, most authors, self-published or traditionally published, don't support themselves on book sales alone. Unless your book is an Oprah Book Club selection (or picked for the Richard & Judy Book Club if you're in the UK) or you have a long list of bestsellers like Steven King or JK Rowling, you will have to supplement your income from book sales. Many authors use their books as a stepping stone to consulting and speaking or sell rights to their work to be produced as movies or TV programs. Self-published authors have as much of a chance to these sources of income as traditionally published authors and many earn thousands of dollars each year from their self-published works.

Publishing is a business, and like any business, there's no one right way to do it. When you keep an open mind to all possibilities, you will find the right answer for you.

Self-Publishing in the 21st Century

"No army can stop an idea whose time has come." --Victor Hugo

Despite naysayers and criticism from those entrenched in traditional publishing bureaucracy, self-publishing is here to stay as a viable publishing option. The technology is here, the desire is fueling the revolution and this industry is experiencing a wake-up call in a big way. Last year, 400,000 books were published (up from 300,000 in 2006). The industry saw approximately 195,000 new titles and between 8,000 and 11,000 new publishers, mostly self-publishers. Does this sound like a passing fancy to you?

My husband saw the same resistance in his photography business when digital technology started replacing film. Some photographers he knew dug in their heels and refused to learn about the new equipment. Most of them are out of business now, of course. I don't understand why people are so resistant to change.

For those of us who write, the digital print-on-demand (POD) technology is like a birthday present. Don't refuse the gift before you've had a chance to try it on for size. The beauty of POD printing is that you can economically print one book at a time, so now people who just want to publish a cookbook as a fundraiser for their organizations or a memoir for their families can do so and still have money left to donate to charity or leave to the grandkids.

On a larger scale, POD technology provides an opportunity for millions of people who feel they have an important message they want to share with the world to do it without waiting the two to four years it typically takes an author to move through idea to published book via traditional methods. This doesn't mean self-publishers should run roughshod over all rules and practices that traditional publishing has forged in the process or--as the saying goes--throw the baby out with the bath water.

Success in any business requires an education. To help you learn more about your options, I'm going to be focusing on self-publishing and POD technology in upcoming weeks. I began last week with an article written to dispel some of the popular misconceptions about self-publishing. My next post will contain Part 2 of busting through the myths.

Busting through Self-Publishing Myths-Part 1

If you're considering self-publishing, you are probably confused by the conflicting information that's available to writers on the Internet, in newsletters, blogs, magazines and the general "word of mouth" that gets spread around at writers groups. There is no simple, right-or-wrong answer to the question, "Should I self-publish? " However, the answer to your question lies in getting getting the facts straight before you make a decision.

Here are 6.5 Self-Publishing Myths that Need Busting:
1. You should self-publish if you keep getting rejections from agents and publishers. I have to say this the worst reason to self-publish and the best reason not to. This is advice is commonly seen on the websites of the less-scrupulous POD (print on demand) publishers who only want you to pay them to publish your work. The other place I see this reasoning is on the blogs of writers who act like 7th-graders with a substitute. (Yay, the teacher's not here. Let's do whatever we want!) Do not give up if you have received only a handful of rejections; every writer receives these. However, if you've been sending out the same manuscript to no avail for over a year, or have racked up over 100 rejections, it's time to rethink the work. Bring it to a writer's group or hire an editor to get some feedback. Take writing classes and attend conferences to find out how to improve your writing and package your work professionally in your submissions. After you have reviewed and improved the manuscript, then self-publish if you wish.

2. Self-publishing is vanity press. This is commonly espoused by smug literary snobs and people who haven't paid attention to the technology boom of the past 10 years. In the past, "vanity press" was the term used to describe the subsidy publishers who would print anything anyone brought in. Despite the high price, the quality of the work and the book was typically poor, and unwitting authors would end up with a garage or storage room full of books that couldn't be sold, not even to their mothers. With the advent of POD technology and more widely available publishing how-to information, however, self-publishing has become a more cost-effective and timely option for writers. The publishing industry is light-years behind other creative fields, such as film and music where indie performers are encouraged, praised and even revered. There are many reasons why an author might legitimately decide to self-publish that have everything to with talent and nothing to do with vanity.

3. You have to market yourself if you self-publish. Actually this is true. It's the presumption that if you have a traditional publisher, you don't have to market yourself that is the myth. People who give this as a reason not to self-publish have not read anything written by industry professionals or attended a writers' conference in the last 20 years. Every agent, editor and publisher in the business advises writers to build a platform and be prepared to be actively involved in their own book promotion. The Hollywood-enhanced notion of the author spending long days writing, evenings drinking and editors cleaning up their work while publicists scrambled to arrange book tours died decades ago. Today's successful authors treat their writing careers as a business that combines many talents and skills. And when did marketing become a four-letter word, anyway? Isn't the point of writing to communicate with your audience? There's no better way to do that than to talk about your book. So get into it, and spread your message!

Part 2 of this article busts through myths 4 through 6.5 and reveals the real information you need to know about self-publishing.